Verzending en retouren
Shipping & Returns π¦
We want your Lumae pieces to reach you as fast as possible β here's everything you need to know.
π¦ Free shipping on all orders over β¬50
π Delivery Times
- Netherlands, Belgium: 7β12 business days
- Rest of Europe: 10β15 business days
- Worldwide: 12β18 business days
Orders are processed within 1β2 business days. You'll receive a tracking number by email once your order has shipped.
π³ Shipping Costs
- Under β¬50: β¬4.99 flat rate
- Over β¬50: Free shipping
π Returns & Exchanges
Not in love with your order? No worries β we accept returns within 30 days of delivery.
- Items must be unworn, unwashed, and in original condition
- Email us at lumae.support@gmail.com with your order number
- We'll send you return instructions within 24 hours
- Refunds are processed within 5β7 business days
β Questions?
Reach out anytime at lumae.support@gmail.com β we typically reply within 24 hours. You can also check our FAQ page for quick answers.